Our Loyalty system

We value your custom and to say thank you for each purchase you make with us we have implemented a loyalty system which will reward you with points based on the value of your purchase. These points can then be traded in to vouchers which you can use to get yourself a discount on chosen products. If you choose to save up enough points, items can be paid for in full using just loyalty points.

How it works.

When you select a product, we will tell you how many points you will earn with this purchase. Points aren't marked as confirmed until your order has been signed for on delivery. You can check on the status of your points in the my accounts section. If an order is cancelled or refunded any points awarded from that order will also be cancelled.

To cash in your loyalty points just head over to MY LOYALTY POINTS in the my account section. There you can see any points that have been earned, cancelled, converted and spent. If you have any points that have been earned but not converted you will have the option to convert those points into a voucher which you can use at the checkout. ** Once converted you cannot undo this process and your points will go back to zero.

How much are my points worth?

Points are calculated based on the total price of each purchase. For every £10 you are rewarded 1 loyalty point with each point holding the value of 50p.

An example of this would be a purchase for £20 would earn you £1 worth of points.

Please note that points can not be divided, meaning an order of £10 will earn you 1points, an order of £11 will earn you 1 points, an order of £20 will earn you 2 points but an order of £9 will not earn you any. Points are calculated for the total cart price excluding shipping.

What can I buy with my points?

Currently loyalty points aren't limited to any specific categories and can be used to purchase any item, although we reserve the right to change this at any time.


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